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Terms & Conditions

Last updated: August 19, 2026

1. Acceptance of Terms

By accessing or using the Zenviq ERP website ("Website") located at zenviqerp.com, or any services, products, or software provided by OCTEIO INNOVATION PRIVATE LIMITED ("Company", "we", "us", "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. About Zenviq ERP

Zenviq ERP is an AI-powered, customized Enterprise Resource Planning (ERP) solution developed and operated by OCTEIO INNOVATION PRIVATE LIMITED. The platform provides modular business management software designed for industries including manufacturing, retail, healthcare, construction, logistics, education, financial services, and agriculture.

3. Services

Zenviq ERP offers the following services, subject to separate service agreements:

• AI-powered ERP software solutions (cloud, on-premise, and hybrid deployment)
• ERP implementation, customization, and integration services
• Data migration, training, and support services
• Consulting and business process optimization
• Ongoing maintenance and software updates

4. Demo Requests & Data Collection

When you submit a demo request through our Website, we collect your name, email address, phone number, company name, and industry. This information is used solely to:

• Schedule and conduct your personalized product demo
• Provide you with relevant product information and pricing
• Follow up on your inquiry with our sales team

We will not sell, share, or distribute your personal information to third parties without your consent, except as required by law.

5. Intellectual Property

All content on the Zenviq ERP website — including but not limited to text, graphics, logos, icons, images, software, code, designs, and trademarks — is the property of OCTEIO INNOVATION PRIVATE LIMITED and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Website without prior written consent from OCTEIO INNOVATION PRIVATE LIMITED.

6. User Obligations

By using our Website and services, you agree to:

• Provide accurate and truthful information when submitting forms
• Not use the Website for any unlawful purpose
• Not attempt to gain unauthorized access to any part of the Website or its systems
• Not introduce viruses, malware, or any harmful code
• Comply with all applicable local, state, national, and international laws

7. Software License

Access to and use of Zenviq ERP software is governed by a separate Software License Agreement (SLA) executed between the client and OCTEIO INNOVATION PRIVATE LIMITED at the time of purchase or subscription. The SLA will specify license type, scope of use, duration, support terms, and payment obligations.

8. Payment Terms

Pricing for Zenviq ERP solutions is provided on a custom basis following a needs assessment and demo. Payment terms, billing cycles, and refund policies are governed by the individual service agreements executed between the client and OCTEIO INNOVATION PRIVATE LIMITED.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• OCTEIO INNOVATION PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services
• Our total liability shall not exceed the amounts paid by you to us in the twelve (12) months preceding the event giving rise to the claim
• We make no warranties, express or implied, regarding the Website's availability, accuracy, or fitness for a particular purpose

10. Disclaimer

The Website and its content are provided "as is" and "as available" without any warranties of any kind. Case studies, testimonials, and performance metrics displayed on the Website are based on specific implementations and may not reflect typical results. Actual outcomes may vary based on business size, complexity, implementation scope, and other factors.

11. Third-Party Links

Our Website may contain links to third-party websites or services. OCTEIO INNOVATION PRIVATE LIMITED is not responsible for the content, privacy practices, or policies of any third-party sites.

12. Confidentiality

Any business information shared during the demo process, implementation, or ongoing service shall be treated as confidential by OCTEIO INNOVATION PRIVATE LIMITED, subject to our Privacy Policy and any separate Non-Disclosure Agreements (NDAs) executed with clients.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or the use of Zenviq ERP shall be subject to the exclusive jurisdiction of the courts in India.

14. Modifications

OCTEIO INNOVATION PRIVATE LIMITED reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Website after such changes constitutes acceptance of the modified Terms.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us: